Patient Coordinator

Killeen, TX



We are looking for a Patient Coordinator to join an energetic, fast-paced dental practice. We are a close-knit team, and we are passionate about providing quality dental care to those in our community. We don't just love what we do. We truly believe in what we do, and that makes all the difference. Working with us, you will: •Providing quality customer service to patients and parents at check-in and check-out as well as responsible for verifying patient insurance eligibility and service limits. •Deliver quality and compassionate care to every patient •Greet parents and patients when they enter or leave the office •Ensure parents who are waiting are kept informed of the progress of their appointment or child •Maintain a clean and tidy waiting area and front desk area •Verify patient insurance eligibility prior to appointment and ensure information is correct in the patient's file •Ensure service limits are recorded and communicated with the clinical team prior to treating the patient •Ensure all patient files are ready before the patient's appointment •Coordinate with Clinical Team Leader and Doctors to provide the opportunity for same day care to patients •Assist with meeting office financial targets by ensuring the hygiene and operative schedules are full •Schedule follow-up operatory and six-month recall appointments for patients •Answer incoming calls and direct the caller to the proper person, taking messages when necessary •Ensure our patients are receiving the dental care they need by making outbound calls to confirm patients, to reschedule patients that do not make their appointment, and to call patients that have treatment that needs to be completed •Ensure all patient records are re-filed at the end of the day •Participate in local community affairs and events to include school screenings, presentations, events, and any opportunity to promote a positive image of our company •Assist with other office duties as needed We expect you to have: •A high school diploma or GED equivalent •Compassion and a strong desire to serve the underserved •Ability to deliver superb customer service •Strong interpersonal and communication skills •Ability to walk and stand for extended periods of time. Must be able to twist, turn, bend, stoop, and lift/carry up to 30 pounds. Compensation & Benefits for Full-Time Employees: •Competitive salary •Benefits package: medical, dental, vision and optional life insurance •Growth opportunities •Short and long term disability •401K with company match •Company holidays and paid time off

Must have front office experience in a dental or medical office

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Refer a dentist and earn up to $5,000!

Kool Smiles is always seeking out new talent, especially those who strive to make a difference in the lives of families. Do you know a dentist who would be a great fit for our team?


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